Your computer may not even able to detect it from File Explorer. If the system files are corrupted or the WD device contains bad sectors, Windows disk management may detect it as “*Others” or RAW. How do I unlock my passport ultra for Mac? Why did my WD Passport stopped working?Īpplies to: Fix WD passport external hard drive not showing up due to file system error or bad sectors. Upon completion, you can usually find the external hard disk errors fixed.Type “chkdsk f: /f ” and hit Enter to begin the scan process.Input “cmd” and hit Enter in the pop-up window.Press and hold Windows icon and R keys.How do I fix an unresponsive external hard drive? Go to Desktop or Finder and check if your WD My Passport for Mac is showing up.Go to the Sidebar tab, tick “External disks” under “Locations”.Select the “External disks” to show My Passport for Mac on the desktop.Ensure the WD Passport drive is connected to the back of your computer, not a USB 3.0 port, but a backward compatible USB port with the same cable that came with the drive. Unplug all USB devices except mouse, keyboard and My Passport drive. Go to Finder > Preferences > General tab. Go to Western Digital and download the update file.How do I fix WD My Passport not showing up or working on Mac? There is an option for “Remove Password”, if it is not already selected, select it.Double click on WD security and and a box for “”Edit Security Setting” will pop-up. My Passport portable hard drive, with the WD Backup, WD Security and WD Drive Utilities software USB 3.Connect your hard drive that you want to remove WD unlocker from.
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